For Kansas City owners
You are on a job. The quote never went out. Nobody followed up. Then a customer texts, “Did you get my estimate?” I help you fix that. For $450 we spend one hour writing down how a job really moves in your shop. After that I can connect the software you already pay for so the next job does not wait on you.
What this is
The estimate lives in one place. The follow-up lives in your head. Your people ask you the same questions every week. That is the work I take off you.
I sit with you and look at how a real job moves from the first call to getting paid. Then I connect the tools you already have, write the steps down, and set up only the reminders that save you hours. You keep doing the paid work.
Your calendar, forms, invoices, review requests, and messages should talk to each other. A customer should be able to go from first contact to paid without you copying the same name into three apps. I will not add a new app unless it clearly earns its keep.
After a call, after a job, or after a complaint, what happens next should be written down. I keep it short and in plain English so your people will actually open the page.
Quote follow-up, appointment reminders, review requests, and unpaid invoice notes should go out even when you are slammed. That is the work that dies the week you get busy.
You own every account. I show you how it runs. There is no monthly fee that exists only so I stay on the books.
Who this is for
It fits a service business with a few people, work that comes in by phone or a form, and software that does not talk to each other. Trades, home services, and local shops are the usual fit. You may have tried a customer tracker before. You do not want another screen you have to feed every night.
This is not for a big company tech team. It is not for a product company that wants a year-long overhaul. It is not for anyone who wants a phone number on this website. You book a time or you email me.
How it works
We walk through how a customer goes from the first call to getting paid. We find where quotes sit. We write down what lives only in your head. You leave with a written list of what to fix first.
If a small setup is worth doing, I send you a price for that work. If the hour was enough, you keep the notes and we stop. I will not pressure you to buy more.
I connect the software you already pay for. I write a short list of steps. I turn on only the reminders that matter.
I walk through it with you and with whoever handles the next job. After that it is yours. I stay reachable if something needs a small fix.
Who you deal with
I own Lange Tech Collective. You deal with me on the hour, on the setup, and on any follow-up.
I also own Lange Contracting. That is how I test an idea. If a process only looks good on a slide, I do not use it here. If it works on a real job in Johnson County or Wyandotte County, I do.
What a good project does
The point is not more software. The point is fewer texts that say, “What do I do now?”
You still make the hard calls. The same follow-up and reminders do not sit and wait until you remember them.
After a new lead, after a job, or after a complaint, the next step is written down where your people can find it.
Review requests and follow-up messages go out when the job is done, not at ten at night when it pops into your head.
Start here
We will spend one hour on how a job moves in your shop today, where quotes stall, and what is worth fixing first. You may decide nothing needs building. That is a fair outcome.
This is a video call. You get the hour and written notes. You do not have to hire me for more work after that.
First pick a time on the Google booking page. Then pay $450 with PayPal so the slot stays yours. If the time no longer works, use the link in the confirmation email to pick a new one.
Google holds the booking. PayPal holds the payment. I read the email myself. See Privacy.
If you would rather write first, email yasha@langetechcollective.com. Tell me what is stuck and what city you work in. I read the mail myself.